Our Quality
Quality is the cornerstone of ICON’s success.
Quality Management Systems
ICON's QA department consists of separate clinical QA, system compliance and document control units, which are positioned globally to support each office/region. The QA department is an independent function reporting directly to the CEO.
ICON's comprehensive quality system is constructed from the following key elements:
- Company quality policy
- Quality manual
- Approved library of global Standard Operating Procedures (SOPs)
- Wide ranging staff training programs
- Department specific performance metrics
- Detailed quality control procedures
- Extensive quality assurance activities
- External quality accreditation
