Our Quality

Quality is the cornerstone of ICON’s success.

Standard Operating Procedures


ICON has a comprehensive library of global Standard Operating Procedures (SOPs) which:

  • Ensure that client requirements are met
  • Enable employees to conform to and document all ICH GCP, ISO and Regulatory requirements
  • Ensure that all company activities are controlled and documented
  • Provide guidance for staff development and training

All ICON's activities are conducted in compliance with these global procedures and, when necessary, office specific or region specific procedures may be prepared. In addition, we have the flexibility to operate with our client's SOPs when requested.

SOPs are reviewed regularly for continuing suitability and are updated as required. All our SOPs are available for viewing in any of our offices.