アイコンは製薬、バイオテクノロジー、医療機器産業を対象とした開発受託業務を提供するグローバル CRO です。当社は開発戦略策定のサポートから第 IIV 相臨床試験に至るまで、臨床開発を支える各プログラムの戦略的開発、マネージメント、データ解析を専門としています。

細分化が進む製薬業界において、 アイコン は国や地域単位、またグローバル規模の臨床試験や開発プロジェクトを実施できる規模と専門性を備えた数少ないグローバル CRO1 つです。

アイコンは、スタンドアロンのサービスでも、またフルサービスでも開発業務を提供できる柔軟性を備えています。


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ICON Views

Big data doesn’t translate into big results without a little help. Each year ICON Central Laboratories had gathered and monitored data on up to 500,000 shipments from eight couriers serving clinical test sites in 80 countries. But the Logistics team needed more consistent, accurate, and complete information to achieve optimal efficiencies and drive down shipping costs for study sponsors. With the idea and means to employ a third-party provider of freight-bill auditing services and courier performance data, ICON gained access to improved analytics, insight, and savings that are passed along to sponsors. Today’s improved process allows ICON to help sponsors select sites with shipping logistics and costs in mind, to monitor shipping costs closely, and to have confidence that couriers are selected for their superior performance.

The Challenge: Inconsistent, Complex Data and Unpredictable Shipping Costs
The inconsistencies in its courier data prevented ICON from monitoring shipping costs for lab samples across couriers and countries and from evaluating couriers on their performance; it also left open the potential for overpayment to couriers. ICON’s Logistics team wanted to collect invoice data from all eight of its couriers— normalized for a single view of cost and performance across all locations—in a single data warehouse. The team selected Trax Technologies, Inc., the global leader in full-service freight payment and audit solutions, to implement a new invoice auditing and performance tracking system. While many pharmaceutical companies employ this type of tracking and information management service within their own manufacturing and distribution operations, ICON would be the first to use such an auditing solution in the central laboratory environment.

The Solution: Third-Party Logistics Information Management and Analytics for Decision Making
ICON worked with Trax Technologies to design and roll out the freight-bill auditing and information management solution over six months. In the revamped process, the courier’s paperwork received with the sample at the central lab is scanned into the ICON system, which merges that data with elements such as time of receipt, time of delivery, and other factors. Through the Web, the data is then fed to the Trax data warehouse that captures transit times at various pickup, delivery, and receiving locations. The system then calculates shipment time in hours, factoring in differences in time zones between the locations. This capability is especially beneficial for samples that have short periods of stability—for instance, those requiring lab work within 36 hours from the time they are drawn. »

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