Patient Engagement


To pioneer a more patient-centric model of clinical trials, ICON created a patient journey enabled by technology. Our ICONIK Informatics Hub is designed to enhance patient engagement throughout the clinical development process.

ICON's Firecrest patient portal, a component of the Informatics Hub, gives patients the resources they need to be engaged with a trial. Firecrest uses visual aids to simplify complex trial protocols and encourages patients to be more active and compliant participants from pre-enrolment through to study completion.

Despite intensive and costly monitoring, 5% of all FDA findings are due to errors in the consenting process. FIRECREST eConsent improves efficiency, oversight, data quality, and compliance in the consent process, virtually eliminating these errors while providing a real-time view of trial compliance and delivering truly informed consent.