Strategic Resourcing

ICON provides full-spectrum resourcing solutions, from contingent staffing to functional resourcing and hybrid delivery solutions.


DOCS is a leading provider of global resourcing solutions to the biopharmaceutical and medical device industries. As part of ICON plc, we have the global capabilities, operational excellence and flexible approach to meet our customers’ evolving drug development needs.

DOCS Resourcing Solutions

DOCS was established as small recruitment agency in 1997, and has since emerged as a global provider of large scale resourcing and FSP solutions. Our full-spectrum Strategic Resourcing Solutions include Permanent Hiring Solutions, Contingent Resourcing, Program In-sourcing, Strategic Capacity Management, Functional Service Provision (FSP) and Hybrid Service Delivery.

Whether you are in need of a single Clinical Project Manager to cover a peak in development activity, a team of CRAs to address an unforeseen study need or wish to partner with a Functional Service Provider, DOCS is able to successfully provide customised resourcing solutions to meet your needs.

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Core Services

Functional Resourcing:
DOCS has extensive experience in establishing, maintaining and enhancing productivity and cost efficiency through various forms of FSP and insourcing models.

Flexible Resourcing Services: 
DOCS specialises in a wide range of flexible resourcing models ranging from contingent staffing support to strategic staffing partnerships. With DOCS’ dedicated focus on the clinical development sector, clients benefit from rapid access to high quality candidates, proven models of deployment and expert clinical oversight.

Permanent Recruitment Support:
DOCS’ dynamic and experienced team strives to present high quality candidates through their thorough and structured screening process, which includes in-depth competency based interviews and reference checks.

Training & Development Programs:
DOCS’ CRAcademy organises training programmes and traineeships designed to start and/or develop careers. Through the provision of specific training and professional support, CRAcademy helps to develop the skills needed for a successful career in Clinical Research.