Together with Amazon Web Services (AWS), the ICON team worked to understand how to develop voice capabilities in the context of an operational plan to establish a framework that can be extended when demand for Voice in clinical research grows.

By understanding how to develop a private AMAZON VOICE SKILL using ALEXA/LEX framework for eCOAs including ePROs, and documenting future integration points with the ICON Digital Platform (IDP), ICON has completed foundational steps in the implementation of voice capabilities.

This blog outlines considerations for integrating voice-enabled diary data within a clinical trial, and serves as an example of how ICON applies innovation to enable efficient and effective patient participation in clinical research.


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