Functional Service Provision
Careers with ICON Strategic Solutions, formerly DOCS
Find out moreDeep analytical insight
Our data analytics experts and visualisation platform give you deep insight into all aspects of your pipeline, enabling you to compare the performance of providers and see where the real value lies.
Our capabilities
ICON is the leading provider of Functional Service Provision (FSP) globally. Our team of operational, functional and therapeutic specialists offer a range of FSP models that can be customised to deliver the most efficient operating model for your organisation. We bring a suite of capabilities, expertise and technology to augment your operations, increase R&D efficiencies and improve site engagement to access patient populations and deliver timelines and milestones. We have deployed FSP solutions across all major functions from clinical monitoring and project management through data management, statistical programming and beyond.
ICON FSP experience
90+
FSP partnerships13,000+
Employees90+
Countries
Functional areas
Our offering includes a range of globally scalable FSP solutions that are customised to provide support where and when you need it. We have significant experience in providing bespoke FSP solutions, particularly in:
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How our solutions are customised
Management model
The oversight of the team is tailored to the requirements of the program. Our role can range from complete functional management, including performance management, to administrative only.
Role requirements
Team members are sourced and assigned based on the business need and client expectations. Cultural fit and qualification are a key part of the assessment process to ensure best fit and maximise retention.
Team location
We work with you to determine the best location for teams including country, city and office or home-based location.
Training
We have a dedicated training team who work in partnership with you to develop a suitable training platform for the ramp-up phase and ongoing development of the team.