• Dublin, Ireland

Cycle times reduced through process improvement and implementation of industry leading technology

ICON plc, (NASDAQ: ICLR) a global provider of drug development solutions and services to the pharmaceutical, biotechnology and medical device industries, today announced that it has accelerated its study start-up timelines globally and has achieved a reduction of mean start-up cycle times by up to 25%. 

Following a comprehensive review of study start-up activities, ICON has adopted a range of new processes and procedures that have streamlined site activation. Unnecessary time-consuming activities have been eliminated and ICON has also fostered enhanced communication between sites and global teams to improve the predictability and increase the speed in site start-up. 

ICON has reduced or eliminated many previously manual processes through the implementation of goBalto Activate, which ICON has introduced to all clinical studies in over 50 countries. goBalto Activate is a purpose-built software solution that automates study start-up by providing country-specific workflows that guide study teams to complete the specific documents and tasks required for activating a site in any country, whilst tracking progress automatically. Providing status updates and critical path reports in real-time, goBalto Activate enhances collaboration between study teams and sites by providing a single area for exchanging documents, recording and updating tasks, monitoring submissions and communicating updates for study start-up.

ICON is also using goBalto Analyze for reporting and to provide real-time visibility into start-up across multiple studies and regions. Analyze enables ICON to discover meaningful patterns in study start-up data and also quantifies study team performance.

“Accelerating study start-up is a key component in project delivery optimisation and by combining streamlined processes with industry leading tools we are helping our clients take time and cost from their development programs,” commented Marie Keegan, VP and Global Functional Head, Study Start-Up at ICON. “With our process improvement initiatives supported by goBalto’s Activate and Analyze solutions, we are able to deliver enhanced study start-up results, with median cycle times reduced by up to 25%.”

"The life sciences industry has recognised study start-up as one of areas within clinical trials that needs to be significantly enhanced,” said Jae Chung, goBalto’s founder and president. “ICON is taking the lead in automating a cumbersome industry process, with the goal of getting medicines to those in need, faster."

About goBalto

goBalto develops next-generation solutions that simplify and accelerate clinical study start-up in the pharmaceutical, biotechnology, and medical device industries. Our management team has over 100 years of combined experience in the life sciences industry and enterprise software implementation. Our team has worked for such companies as Amgen, Genentech, Quintiles, Roche, Johnson & Johnson, and Model N.

With a proven commitment to customer success, disruption, and study start-up optimization, we’re changing the way our leading global pharma and CRO customers approach their business processes. Based in San Francisco, California, we have satellite offices in Pennsylvania and Singapore. For more information, visit www.gobalto.com.

About ICON plc 

ICON plc is a global provider of drug development solutions and services to the pharmaceutical, biotechnology and medical device industries. The company specialises in the strategic development, management and analysis of programs that support clinical development - from compound selection to Phase I-IV clinical studies. With headquarters in Dublin, Ireland, ICON currently operates from 77 locations in 38 countries and has approximately 11,700 employees.

ICON Media Contact
Rosie Ireland
Weber Shandwick
+44 (0) 207 067 0190
[email protected]

This press release contains forward-looking statements. These statements are based on management's current expectations and information currently available, including current economic and industry conditions. These statements are not guarantees of future performance or actual results, and actual results, developments and business decisions may differ from those stated in this press release. The forward-looking statements are subject to future events, risks, uncertainties and other factors that could cause actual results to differ materially from those projected in the statements, including, but not limited to, the ability to enter into new contracts, maintain client relationships, manage the opening of new offices and offering of new services, the integration of new business mergers and acquisitions, as well as economic and global market conditions and other risks and uncertainties detailed from time to time in SEC reports filed by ICON, all of which are difficult to predict and some of which are beyond our control. For these reasons, you should not place undue reliance on these forward-looking statements when making investment decisions. The word "expected" and variations of such words and similar expressions are intended to identify forward-looking statements. Forward-looking statements are only as of the date they are made and we do not undertake any obligation to update publicly any forward-looking statement, either as a result of new information, future events or otherwise. More information about the risks and uncertainties relating to these forward-looking statements may be found in SEC reports filed by ICON, including its Form 20-F, F-1, S-8 and F-3, which are available on the SEC's website at http://www.sec.gov.