Clinical & Scientific Operations

Providing clients with a flexible approach to improve cycle times, constrain costs, and reduce risks. Specialising in the planning, management, execution, and analysis of Phase 2-3 clinical trials.

Pressures such as stricter regulations, changing technologies, and globalisation stress current operational models and information infrastructure to their limits. As these pressures intensify, choosing the right model and applying the right methodology to anticipate the challenges that arise during clinical trials are critical to increase project success.

ICON guides sponsors to choose the model - traditional, decentralised or hybrid - that best addresses the clinical development challenges of each study. Our experts develop solutions to maximise patient recruitment and retention, and expand access to diverse patient populations. We work with you to develop strategic, flexible approaches that leverage clinical informatics, state-of-the-art technologies, and our global reach to maximise safety and efficiency and make data-driven decisions for every study.

Our functional and therapeutic expertise includes cardio-metabolic, oncology/hematology, infectious diseases, neurology/psychiatry, rare disease, respiratory, and biosimilars.

Scientific, operational and therapeutic expertise to support study planning, conduct and evaluation, including:


Innovative clinical trial designs that take advantage of our in-depth statistical expertise.


Clinical Supplies Management

Our team of dedicated clinical supplies managers ensure the most appropriate and cost-effective IP management service for your trial.


Clinical data science

Fast delivery of high quality and meaningful data means that you can make well informed decisions earlier in the trial. This also ensures patient protection and reliable trial results.


Decentralised clinical trials

Decentralised and hybrid clinical solutions bring the clinical trial to the patient with innovation and in-home solutions.


Endpoint Adjudication Services

Endpoint Adjudication can help to lower the risk of variation in important clinical trial outcome events for submission to regulatory agencies.


Global Logistics

ICON’s Global Logistics team strategically manages all your clinical trial logistical needs across the globe.


Interactive Response Technology

Providing effective IRT solutions for patient enrolment, randomisation, dosing, and clinical supplies management.


Investigator Payments

Timely and accurate Investigator payments are critical for keeping sites motivated and driving site performance in a study.


Medical Affairs

Experienced physicians and clinical research professionals support the planning, conduct, and evaluation of clinical trials.


Medical Call Centre Services

End-to-end solutions for post-marketing support


Medical Writing & Publishing

Medical and regulatory documentation developed by experienced medical writing teams plays a pivotal role in the success of a clinical research project.



Delivering seamless and transparent pharmacovigilance and patient safety solutions.


Project and program management

Accelerating clinical trial success


Regulatory Affairs

Sound regulatory strategies are critically important in the ever evolving regulatory environment of clinical trials.


We are raising the bar in clinical excellence. By focusing on metrics that matter we are already delivering economic value to our clients. Our experience ranges from small studies to large, complex, multinational projects.

ICON’s development experts apply their expertise to make products and treatments accessible to patients through our Site & Patient Solutions — whether it’s patient insight for optimised trial design, engagement with patient advocacy groups or customised patient recruitment strategies.

Our experienced teams and technologies are here to help you throughout your study. You will be supported by:

Professionally trained project managers

Industry leading technology, including ICONIK for real time data analytics

Governance models suited to your individual priorities