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Clinical Monitoring

Flexible models. Real-time insights. Reduced complexity.

At ICON, we’re redefining clinical monitoring to meet the demands of today’s complex trials. 

Our agile, tech-enabled model combines high-performing CRAs, real-time data, and integrated systems to deliver faster, more predictable, and inspection-ready studies.

Whether you need tactical oversight or a fully holistic approach, our flexible monitoring models adapt to your trial’s risk profile, site needs, and patient pathways. CRAs are engaged early, trained continuously, and equipped with mobile tools to drive quality, not just compliance.

With ICON, you gain:

Strategic CRA support

Strategic CRA support that strengthens site relationships and accelerates activation

Real-time visibility

Real-time visibility into site performance, risk signals, and operational metrics

Integrated technology

Integrated technology that streamlines documentation, reduces admin burden, and improves audit readiness

Data-driven insights

Data-driven insights to guide smarter decisions and continuous improvement

Monitoring solutions

From study start-up to close-out, ICON’s monitoring solutions are built to reduce complexity, enhance oversight, and keep your trial on track, every step of the way

Technology that transforms monitoring

ICON’s monitoring technology suite empowers CRAs and sponsors with real-time insights, streamlined workflows, and smarter decision-making, delivering faster, more efficient trials. Our integrated tools support every stage of the monitoring lifecycle, helping teams stay proactive, productive, and aligned with study goals.

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CRA productivity tools that drive efficiency

ICON’s CRA tools are designed to simplify site monitoring, reduce administrative burden, and maximise field team impact. By combining mobility, automation, and intelligent scheduling, these solutions help CRAs stay focused and responsive—while giving sponsors greater confidence in site performance and compliance. 

  • CRA Visit App: Centralises visit plans, site documents, and risk insights—online or offline—for more productive site visits.
  • CTMS2GO: Mobile access to visit schedules, site data, and action items keeps CRAs informed and agile on the move.
  • iGO: Recommends visit timing based on site workload and risk, optimising CRA effort and reducing unnecessary travel.
  • ICOTrial: Standardises trip reports and feeds insights into oversight systems for faster issue resolution.
  • iAchieve: Tracks CRA performance and supports coaching with role-specific KPIs.

Enterprise solutions for smarter oversight

ICON’s enterprise platforms offer sponsors a clear, connected view of trial operations. By integrating performance data, predictive analytics, and centralised communications, these tools enable faster decisions, stronger compliance, and more agile study management.

Ready to elevate your monitoring strategy?

ICON’s technology suite is built to empower sponsors and CRAs with the tools they need to run faster, smarter, and more compliant trials. Whether you're looking to streamline site visits, enhance oversight, or optimise resource planning, our integrated solutions deliver clarity, control, and confidence at every stage.

Partner with ICON to transform your monitoring approach. Contact us today to learn more or request a demo.

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