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Site Support Services

  • 83

    countries

  • 24/7

    support

  • 170

    languages

ICON Central Laboratories has served thousands of Investigator sites in over 83 countries. We realise that the quality results we produce for our sponsors are largely dependent upon the quality of support we provide to these sites.

Global support:

 

  • ICON provides 24x7 support in over 170 languages through an on-demand language interpretation service from interpreters that are familiar with medical terminology.
  • An Investigator Site Resource Centre providing easy access to lab certificates, site training, packaging instructions, courier holiday information and more.

iSite – ICON’s portal for sites, CRAs and sponsors to retrieve lab reports, order and track study supplies or access a number of other useful online tools. 

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