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Site engagement

Study partners driving performance across clinical trials

At ICON, we understand the mounting pressures facing investigative sites. With rising patient burden, increasing protocol complexity, and persistent recruitment challenges, sites are stretched thin—often lacking the bandwidth to run trials effectively. Our Site Engagement solution is designed to address these realities head-on, transforming site relationships into strategic assets that accelerate study delivery and elevate trial outcomes.

The challenge: a strained ecosystem

Clinical research is facing unprecedented strain:

  • 53%

    of sites report they no longer have capacity to run trials

  • 70%

    cite increased study execution burden

  • 45%

    of study delays stem from recruitment difficulties

  • 47%

    of sites under-enrol or fail to enrol patients

The ICON solution: Site engagement

  • 50%

    faster to first patient randomised

  • 50%

    increase in patients screened per site per month

  • 80%

    of currently active studies are meeting or exceeding enrolment

  • 72%

    reduction in screen failure rates

We deliver:

  • Increased site activation and engagement
  • On-site and remote support tailored to site needs
  • Strategic insights to drive decision-making
  • Quality site selection and relationship management
  • Customised recruitment strategies and patient pathway mapping

Expertise that moves the needle

Site Engagement Liaisons (SELs) 

Remote site support and solutions to drive patient recruitment

  • Support site-specific recruitment funnel
  • Drive site understanding and utilisation of resources
  • Connect sites to local patient advocacy, community & disease focused funnels

Clinical Trial Liaisons (CTLs) 

Doctoral-level professionals who provide global scientific support through trusted peer-to-peer relationships with investigative teams

  • On-site investigator engagement
  • Intra-institutional & multi-disciplinary expertise
  • Differentiate mechanism of action (MOA) & trial impact from competitors
  • Field insights to drive efficiency and decision making

Partner with us

Partner with ICON Site Engagement to optimise your site strategy and accelerate your study timelines. 

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